1. Introduction
Let’s Escape ("we", "our", or "us") values your trust. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, services, mobile app, or contact us.
2. Information We Collect
We may collect the following types of information:
- Personal Details: Name, phone number, email, address, date of birth, passport details, travel preferences.
- Payment Information: Billing address, UPI, card details (processed via secure third-party gateways).
- Technical Data: Device type, IP address, browser type, pages visited.
- Travel Interests: Survey responses, enquiry forms, feedback.
3. How We Use Your Information
- To process bookings and provide travel services.
- To communicate about upcoming tours, offers, and programs (e.g., Travel Saarthi, EduGlobe).
- For customer support and dispute resolution.
- To improve our website, services, and user experience.
- To send promotional and marketing communications (opt-out available).
4. Sharing Your Information
We do not sell your personal data. We may share data:
- With verified partners (hotels, airlines, visa agents, etc.) to fulfill bookings.
- With legal authorities if required by law.
- With payment processors for secure transactions.
5. Data Security
We implement strict security protocols to protect your data, including SSL encryption, two-factor access controls, and secure cloud hosting.
6. Your Rights
You may:
- Request to view, update, or delete your data.
- Unsubscribe from our communications anytime.
7. Cookies & Tracking
Our website uses cookies for analytics and personalization. You may disable cookies via your browser settings.
8. Third-Party Links
Our site may contain links to other travel portals or service providers. We are not responsible for their privacy practices.
9. Children's Privacy
We do not knowingly collect personal data from children under 13 without parental consent.
10. Contact Us
For any privacy concerns, email: info@lets-escape.com